The TeaZa® Energy VIP Mobile Club is an SMS text alert program that sends customer service and exclusive promotional text messages to TeaZa® Energy customers who’ve opted in as mobile subscribers. With the new program, customers can not only conveniently communicate with TeaZa® Energy customer service team members about the status of their order, they can also receive notifications about special offers and promotions.
Ready to sign up and start saving?
3 Simple ways to join!
- Click here and submit your phone number to opt in.
- Text “TEAZA” to 55702 from your mobile device.
- During keyword campaigns, text the keyword being promoted to 55702 from your mobile device for exclusive offer codes.
VIP Mobile Club FAQ
Q: Can I get the offer without a cell phone?
A: No. Offers are exclusive to VIP Mobile Club subscribers, and subscriptions require a cell phone number to opt in and receive notifications via text message. If you don’t have a cell phone, sign up for our newsletter list.
Q: Do I have to be a VIP Mobile Club subscriber to get the offer?
A: Yes, you must opt in to the program to receive the exclusive offer codes.
Q: Why didn’t I get an offer?
A: If you are a VIP Mobile Club subscriber and still haven’t received your offer via text from short code 55702 (US only). Sometimes it takes a moment to receive the offer due to high volume. In addition, please make sure you haven’t texted keywords like “STOP” to 55702. Also, some wireless providers, such as Sprint or T-Mobile, may block short codes, in which case you’ll want to give them a call to clear things up. You also need to make sure you’re entering a valid mobile number. Our system doesn’t support Google Voice or landlines.
Q: I don’t have a mobile device. How do I get the offer?
A: Mobile offers are only available via a mobile device. Offers are delivered exclusively via text message.
Q: If I have a customer service issue, can I just text it?
A: Yes. You can communicate with TeaZa® Energy customer service through the VIP Mobile Club customer service line by texting “HELP” to (727) 498-4679 during business hours (M-F 9 a.m. – 5 p.m. EST.)
Q: How do I know if my mobile offer is still valid?
A: Most offers include expiration date information within the text message. Click here to visit our Today’s Offers page for more information, or contact our client services department.
Q: How do I stop receiving text messages from the TeaZa® Energy VIP Mobile Club?
A: If you’d like to opt out, simply text “STOP” to (727) 498-4679 or short code 55702.