NON-REFUNDABLE: Our products are for human consumption and are not refundable under any circumstance. If your product is damaged during delivery please contact your selected carrier (UPS, USPS, etc.).

EXCHANGES: There are no refunds on items damaged during shipping please call +1 855 832 9200 and speak with a TeaZa® Energy Representative.


All orders are shipped via UPS and USPS with delivery confirmation. Please note that TeaZa® Energy will not be held liable for orders requested to be delivered without a signature. Most Orders will routinely be shipped within 72 hours of purchase. Certain holidays may delay shipping. International Shipments will be sent via UPS. TeaZa Energy is not responsible for any additional specific in-country taxes or duties.

Our Shipping Department is open Monday through Thursday between the hours of 8 AM and 5 PM & on Friday between the hours of 8 AM and 4 PM.

Monday 8AM – 5PM
Tuesday 8AM – 5PM
Wednesday 8AM – 5PM
Thursday 8AM – 5PM
Friday 9AM – 4PM
Weekends CLOSED


If you have any shipping questions or issues regarding your order and it’s status that needs resolving please call +1 855 TEAZA00 (+1 855 832 9200) and we will do our very best to satisfy your needs.